Returns policy
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
The item must be unused, unopened, and in its original packaging.
Proof of purchase (order number or receipt) is required.
🚫 Non-returnable items include:
Used or opened products
Hygiene and personal care items (for health & safety reasons)
Items damaged due to misuse
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or refund at no extra cost.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable.
Return Shipping
Customers are responsible for return shipping costs unless the item is damaged or incorrect.
We recommend using a trackable shipping service.
Order Cancellations
Once an order is processed or shipped, it cannot be cancelled.
Contact Us
If you have any questions about returns or refunds, please contact us:
📧 Email: varnishdcontact@gmail.com